Contact Us in Vietnam Have a question? Need assistance? We're at your service. Call us anytime, day or night. Customer service Tel: 84-8 0913-853-815 in USA tel: 214-554-0257

How To Make Calls From Foreign Country To VietNam IDD Access code +84 +Area code +Telephone

Example: A person wants to to make a call from USA to number 9301085 in Ho Chi Minh city. The IDD Access code is 001 Area code of Ho Chi Minh city is 8 Here the order to dial: 011-84-8-930-1085

in USA Toll 1- 214 554-0257 Email Info@hanoiflowersgifts.com

Payment Methods. What methods of payment are acceptable?

1*-Pre-paid via Post-Office This method is suitable for customers who live outside of HaNoi. You can send your money to our address:

4- Pay by cash when you receive product (cash on delivery) 5- Master-Card and Visa-Card via online Order

6- Pre-paid through our representatives We now have sale representatives in USA Toll Free 1 877-736-3350 You can pay throught our representatives in order to reduce transfer's cost and to get more infomation 1-214-939-8001 Dallas, Texas

The www.hanoiflowersgifts.com Guarantee

we are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us. Our florist uses only the freshest flowers available for their hand-made bouquets to ensure that you can send flowers with confidence. And since every arrangement is personally delivered, we offer same-day delivery on most orders.

to Place an Order Online/ or Email

Order By Email: Just Send Us all Info Delivery: Name , Address, Occasion, Message delivery to and Name of Flowers, Roses, Plants or Fruit Basket ect...to email -info@hanoiflowersgifts.com We will contact soon if possible Delivery Same Day to hanoi, Vietnam

Order Flowers By Website: We've designed the website to make it quick and simple for you to place your order. After you've found the flowers or plant you want to send, click on the item name or image and follow the instructions below.

Provide recipient delivery information.

You will be asked for the recipient's delivery information. you can also create a personal message for your card.

Provide your billing information. You will be asked for your credit card information. transmits all credit card information using the Yahoo software available for secure commerce transactions. Please review our Security and Privacy policy for more information.

Review your order. Review the details of your order, and click the Submit Order button. Your order will be received by www.hanoiflowersgifts.com, and our florist will begin creating your arrangement.

Save your confirmation. will send a automatic confirmation e-mail to the e-mail address you indicated at provided. Please save this e-mail for future reference.

Order Changes and Cancellations is unable to cancel or change orders already delivered or presently in route. If you find it necessary to cancel or change any other orders, EMAIL TO INFO@hanoiflowersgifts.com . Same Day Confirm youur email

Problems With an Order we make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know.

Delivery Policy Every hanoiflowers gift bouquet is personally hand-delivered by us, and we make every effort to deliver your order as quickly as possible.

Same day delivery available for most items to DALLAS-, Plano, Garland, Irving, TEXAS-TX except Sunday and public holidays. Cut-off time: 16pm.

Delivery to urban areas of all cities in usa.

IN VIETNAM We Service Delivery flowers to Hanoi, Ho Chi Minh City- Saigon, Da nang- Vung Tau, Da lat, Hue, Nhatrang, Qui nhon, Quang Ngai- Phan thiet- Vinh, Thanh Hoa,Buôn Mê Thuot, Cà Mau, Long Xuyên, Cam Pha, Móng Cái, Can Tho, Nam Ðinh, Cao Bang, Nha Trang, Ðà Lat, Phan Thiet, Ðà Nang, Pleiku, Ðong Hoi, Qui Nhon, Rach Giá, Hà Giang, Tam Kỳ, Hà Tĩnh, Thái Nguyên, Haiphong, Thôn Cam Lo, Hanoi,..Thôn Khe Xêng, Ho Chi Minh City, , Vinh, Hue, ..Vũng Tàu,

Weather News

There might be delivery charges if delivery location is in really rural areas. In which case our sales consultant will contact you in advance. Delivery may be delayed in rural, maintains, or lake areas, or other circumstance that is out of our control.

@ We work 24 hours a day, 7 days a week to accept orders online.

Substitutions may be necessary to ensure this item is delivered in a timely manner Most of our products can be delivered the same day. To assure same-day delivery, orders must be received before 2:00 PM, Monday - Sunday in the recipient's time zone. Orders received after that time may be delivered the following day.

Regretfully, we are unable to guarantee time of delivery to rural route addresses, hotels, hospitals, military bases or cemeteries. To request a specific delivery time, please type it into the Special Instructions field during checkout. We will do our best to accommodate your preferences.

Before major holidays, we recommend that you place your orders at least five days in advance.

Delivery to Hospitals When placing your order, please be sure to include the hospital name and telephone number, the name of the recipient and room number or ward of the recipient.

www.hanoiflowersgifts.com will send your gift bouquet in accordance with facility procedures, as most hospitals do not allow us to personally deliver to individual rooms. Please note that many ICU patients are not permitted to receive flowers. Please check with the hospital before placing your order.

Recipient Not Home If you have specific instructions for the delivery of your gift bouquet, please note them in the Special Delivery Instructions field during checkout. In all other cases, if the recipient is not at home when the neighborhood florist attempts a delivery, they will either:

Call the recipient to schedule an appropriate delivery time Leave a note on the recipient's door asking them to contact the florist to schedule a delivery time Leave the arrangement in a covered, secure area of the home. Leave the gift bouquet with a neighbor and place a message on the recipient's door with this information

Substitution Policy Occasionally, floral substitutions are necessary due to temporary, regional availability issues. If this is the case with the gift you've selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will substitute only fresh flowers of equal or higher value.

Payment Options Hanoi Flower Gifts uses the industry's leading security technology to ensure that your order will be safe and secure. Please read our Satisfaction Guarantee and Security and Privacy policies for more information.

For your convenience, www.hanoiflowersgifts.com accepts Visa and MasterCard. We encourage you to place your order online for the fastest possible service, but if you prefer, please feel free to call in your order 9-301-086 or send us email info@hanoiflowersgifts.com .

Order-Related E-mails to Info@hanoiflowersgifts.com Shortly after you place an order, you'll receive an Order Confirmation e-mail. Please put this in a safe place, as it will include all the details of your order, including an order number, in the event you need to contact us. To show our appreciation, you'll receive a Thank You e-mail from us when your gift has been received.

- In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value. - For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color. - If the floral container shown online is not available, a similar container will be used.

Specialty Gifts

- Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

Thank You For All Order Year 2007 if been Been Delivered! www.hanoiflowersgifts.Com

Frequently Asked Questions:

Have any questions Please Contact us email info@hanoiflowersgifts.com